LunagisthubTemporary Disruptions on NIS Passport Platform: What You Need to Know
The Nigeria Immigration Service (NIS) has announced that its Passport Digital Platform will undergo routine system maintenance, resulting in temporary service disruptions for users. The maintenance window is scheduled to run from 12:00 p.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT) [1].
Why the Maintenance?
The NIS has stated that the maintenance is aimed at enhancing system performance and improving overall user experience. The service is working to ensure that the disruptions are minimized and that the system is restored to full functionality within the specified timeframe .
What to Expect During the Maintenance
During the maintenance period, users may experience:
– Temporary service interruptions
– Slow response times
– Limited access to selected NIS Passport Services
How to Get Assistance
The NIS has urged users who require assistance during the maintenance period to contact its support team via:
– Email: support@immigration.gov.ng
– Official social media handles
NIS’s Commitment to Service
The NIS has apologized for any inconvenience caused by the maintenance and has assured users that its technical teams are working round the clock to ensure full service restoration within the stated timeframe .
In a related development, the NIS has activated temporary complaint-response channels on social media to ensure uninterrupted engagement with applicants experiencing difficulties with passport and visa processes .
We apologize for any inconvenience this may cause and appreciate your understanding as the NIS works to improve its services. If you have any questions or concerns, feel free to reach out to us.
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